ABOUT
One person on the call. Pulse PC LLC in New London, Wisconsin.
The public face is Dustin Banner. The company is Pulse PC LLC. Legal name on the business: Dustin Unertl. Based at 409 E Wolf River Ave, New London, WI 54961.
This is nationwide remote help across the United States. We meet on Discord, Zoom, or TeamViewer. We do not operate a drop-off shop. You stay with your machine.
Sessions are 1-on-1, weeknights only: Monday–Friday, 6–10pm Central. Starts every 30 minutes. Last start is 9:00pm CT. No Saturday. No Sunday.
What we will touch: Windows PCs, Windows setup, malware, performance, hardware-upgrade guidance, PC-build consultation, and stream setups (OBS, Discord, first streams).
What we will not touch as the product: Mac, Linux, Steam Deck, or consoles. No drop-off. No queue. One problem per booking.
The free wizard — a short click-through checkup — and the guides stay free. When you want someone on the call, you book a real person, pay the $30 hold plus tax from your ZIP, and leave knowing what we actually did.
Questions: d.banner@getpulsepc.com · (312) 442-0618. Hours, hold, remaining, and canceling are spelled out on the FAQ and in the Terms.