HELP · OBS
OBS black screen
Usually a capture path, not a dead GPU. Work these in order. If you are stuck on a specific source, book and we start from that screen.
This is nationwide remote help across the United States. We meet on Discord, Zoom, or TeamViewer.
- See which source is black. Game Capture, Display Capture, Window Capture, webcam, or a capture card are different problems. Studio Mode: watch the preview you would actually send.
- Test Display Capture on the monitor the game uses. If Display Capture works and Game Capture does not, the game is blocking capture (anti-cheat, exclusive fullscreen, or OBS and the game on different GPUs).
- Same GPU, then borderless. Laptops: Windows Settings → System → Display → Graphics. Point the game and OBS at the same GPU. Try borderless window. Only run OBS as admin if the game is also admin.
- Capture card: HDMI from the game PC into the card, not a random hub. Set the card to the game’s resolution. Black preview is often an HDMI handshake — power-cycle both PCs and re-select the device in OBS.
- Webcam black is usually the wrong device, Windows camera privacy, or Discord holding the cam. Close Discord, pick the exact device name, then reopen Discord if you still need it.
What Pulse will do
Sit on the call, look at your OBS sources with you, switch Game vs Display vs the card, and say whether this is settings, anti-cheat, or a handshake. Stream / OBS work is $75–90/hour. Rate at booking is binding. The $30 hold is still the first 30 minutes.
What Pulse will not do
We will not rewrite OBS, guarantee every anti-cheat title, or treat Mac / Linux / consoles as the product. We will not invent a plugin list you do not have.
Longer write-up: First OBS setup on the guides page.
Want the short checkup first? Open the wizard.
Book — start from this OBS screen